General Conditions

 The following are the general conditions applicable to all activities undertaken by AIGUAROCA.


In the field of active tourism and adventure sports there is a potential risk from nature. The guides and technicians have the training and experience appropriate to the activities performed. to follow his instructions and directives depends largely safety during the activity.


The activities offered are subject to environmental conditions in which they develop and the people involved, so that changes can occur before or even during the activity (weather, sudden changes of flow, physical problems of participants, etc.. ). In case of cancellation by AIGUAROCA, the customer is entitled to the postponement, substitution by another activity of their conformity or refund of the amount paid.

The customer is required to report possible states of pregnancy, paraplegia or cardiovascular disease before hiring any activity. Also agree not to be under the influence of alcohol, drugs and / or drugs as well as any other medication that might affect their ability to react. To participate in aquatic activities is essential to know how to swim. In the data sheet of each activity specified conditions and minimum ages. Minors must have permission or be accompanied by a responsible person. In any case, and especially for advanced-level activities, the organization may choose to perform a pre-test previous to activities and can reserve the right of admission.

AIGUAROCA commitment begins with the contract activity, so it is the responsibility of the client the transportation to the starting point of the activity. The contract and the responsibility only apply to our direct technical work and the organization of the activities.

Prices are per person and includes direct services of AIGUAROCA including VAT and for the minimum group indicated. Unless otherwise expressed literally, hiring external services (lodging, transportation, ....) will be charged to the customer, but to provide such services, the organization can manage on their behalf.

Exclusivity on the activity: groups who do not want to mix with other participants in the activity and have specific monitors for their group will pay 15€ per person supplement.

As a general rule, the price includes individual and collective technical material needed, to be the final reference the sheet of the booked program.

The price includes assistance with insurance coverage for illness and accidents. Care Insurance: Policy No. CLWACC-TA-1001-09-00077 contracted with the company Hübener


To confirm a reservation, each participant will pay 20% of the total amount.

The customer may cancel the services requested or contracted, to be entitled to a refund of amounts paid, if he gives notice 24 hours before the start of the activity.

From the booking confirmation, the client expressly assume all of these Conditions. In the event that a person enrolls other / s, assumes in its/s name/s each and every one of these Conditions.